Board of Directors of Firstsource Solutions Limited at their meeting held on 3rd May 2024, inter-alia approved the following: Pursuant to Regulation 30 of the SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015 (`SEBI Listing Regulations'), based on the recommendation of Nomination and Remuneration Committee, the Board of Directors at its meeting held on 03rd May 2024 has approved appointment of Mr. Hasit Trivedi, Chief Digital and AI officer. Pursuant to Regulation 30 of the SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015 (`SEBI Listing Regulations'), based on the recommendation of Nomination and Remuneration Committee, the Board of Directors at its meeting held on 03rd May 2024 has approved the appointment of Mr. Akash Pugalia, President - Global Trust & Safety. Mr. Hasit Trivedi is a seasoned technocrat with almost hree decades of experience, multiple industry recognitions, and a leading voice in Artificial Intelligence.

He has successfully helped several leading Indian SIs build and run their AI/Automation/Platform practices. Recently, he contributed to India AI initiative and serves on various governmental and inter-governmental working groups, including the UK-India Responsible and Trustworthy AI working group and GPAI SME Invitee for AI/Data Governance. Additionally, Hasit is a MeitY task force member for India AI, NASSCOM DeepTech Mentor, and actively participates in various industry and technology forums. He specializes in building technology-led businesses and platforms in AI, intelligent automation, and analytics, driving digital transformation for clients.

With over two decades of experience in the outsourcing industry, Akash Pugalia possesses a wealth of transformative leadership skills. His expertise in the Media, Entertainment, Gaming, and T&S sectors is revered for his modest yet impactful approach. Akash's dedication to client satisfaction and stakeholder trust, coupled with a focus on operational excellence and people-centric strategies, has nurtured enduring relationships throughout his career.

Notably, Akash's strategic acumen has been instrumental in the remarkable growth of a $50 million business into a $1 billion powerhouse in just four years. His commitment to innovation is evident in his adoption of cutting-edge AI solutions for proactive threat detection, underscoring his forward-thinking approach to cybersecurity.